Although the concept of Total Quality Management (TQM) is not new to
companies in Maharashtra, it has achieved a larger significance in the
context of 'Make in India' where continuous improvement and quality will
be a key differentiator, said Subhash Desai, Minister for Industries,
Maharashtra, at the International Conclave on Total Quality Management
held recently in Mumbai. The theme of the conclave, attended by over 150
industry professionals from India and overseas, was 'Best practices for
Performance Excellence'.
"Make in India is our slogan, but to do that, we need to work towards other important goals such as Make in Maharashtra, bringing about ease of business procedures and licensing systems and tapping our skilled human resources," Desai said.
The state, which contributes 15 per cent to India's GDP and has a 35 per cent share in the country's exports, has been a leader in industrial development and continues to be one. However, although Maharashtra has qualified manpower, it has to be made employable, he said, especially in the context of large foreign companies coming forward to invest in the state. Quality then has to become the mantra for companies. "We should practise TQM and make it a way of life," he exhorted.
The conclave was held with four objectives in mind: To disseminate the latest prevalent initiatives under the TQM umbrella; to dwell upon innovations developed by eminent practitioners for optimum utilisation of resources to achieve customer delight; to understand which approach or practices need to be adopted and harvested for total employee involvement and to create a happier work place; and to sensitise business sectors for continual improvement through change management.
The Guest of Honour, Jagdish Ramaswamy-President Corporate Business excellence, Aditya Birla Group, stressed the importance of innovation. In an era of information-driven globalisation, business is characterised by frequent, rapid and unpredictable changes which can only be met through innovation, he said.
The plenary session saw a wide variety of topics being discussed by speakers drawn across the entire spectrum. Speakers included Martin Kitching from France who spoke on lean transformation, Sunil Thawani from UAE who dwelt upon best practices in government organisations that have helped to improve their performance substantially, and even a session on spirituality in modern management by Swami Sarvalokananda, Head of the Ramakrishna Mission & Math, Mumbai. This session was followed by a riveting panel discussion moderated by strategist and management coach Sapan Bardhan of Bardhan Associates on ''Zero defect, zero effect''.
Subsequently, there were presentations from leading manufacturing and educational institutions sharing their practical experiences in the journey of excellence.
"Make in India is our slogan, but to do that, we need to work towards other important goals such as Make in Maharashtra, bringing about ease of business procedures and licensing systems and tapping our skilled human resources," Desai said.
The state, which contributes 15 per cent to India's GDP and has a 35 per cent share in the country's exports, has been a leader in industrial development and continues to be one. However, although Maharashtra has qualified manpower, it has to be made employable, he said, especially in the context of large foreign companies coming forward to invest in the state. Quality then has to become the mantra for companies. "We should practise TQM and make it a way of life," he exhorted.
The conclave was held with four objectives in mind: To disseminate the latest prevalent initiatives under the TQM umbrella; to dwell upon innovations developed by eminent practitioners for optimum utilisation of resources to achieve customer delight; to understand which approach or practices need to be adopted and harvested for total employee involvement and to create a happier work place; and to sensitise business sectors for continual improvement through change management.
The Guest of Honour, Jagdish Ramaswamy-President Corporate Business excellence, Aditya Birla Group, stressed the importance of innovation. In an era of information-driven globalisation, business is characterised by frequent, rapid and unpredictable changes which can only be met through innovation, he said.
The plenary session saw a wide variety of topics being discussed by speakers drawn across the entire spectrum. Speakers included Martin Kitching from France who spoke on lean transformation, Sunil Thawani from UAE who dwelt upon best practices in government organisations that have helped to improve their performance substantially, and even a session on spirituality in modern management by Swami Sarvalokananda, Head of the Ramakrishna Mission & Math, Mumbai. This session was followed by a riveting panel discussion moderated by strategist and management coach Sapan Bardhan of Bardhan Associates on ''Zero defect, zero effect''.
Subsequently, there were presentations from leading manufacturing and educational institutions sharing their practical experiences in the journey of excellence.
Comments
Post a Comment